COVID-19
- Where can I find out more about COVID-19?
- What is the future travel credit process and how does it work?
- What is the value of my future travel credit and what can it be used towards?
- Can my future travel credit be used to make purchases on board the aircraft or in destination?
- Are future travel credits transferrable?
- I was originally booked on a cruise and received a future cruise credit – can this be redeemed for any travel?
- Do I have to use my future travel credit at the same hotel and destination?
- What happens if I don’t use the full amount of my future travel credit?
- What happens if the amount of my new vacation is greater than the amount of my future travel credit?
- Can I use my future travel credit to make a deposit?
- Can my future travel credit be used towards a group booking?
- Does Sunwing offer any insurance to cover me during my vacation?
- What changes are being made to the requirements for temperature screening of travellers?
- Am I required to wear a face mask while travelling or is it optional?
- Do I still need to wear a face mask on board an aircraft?
- Why is Transport Canada still requiring the wearing of masks in airports and on board flights to, from and within Canada, while some provinces are removing this requirement?
- I’m not showing any symptoms of COVID-19. Do I still have to wear a face mask?
- Can I purchase a face mask at the airport?
- What is considered an acceptable form of non-medical face mask?
- Is there anything I need to do before I head out on my vacation?
- What do I need to do prior to boarding my flight to Canada?
- What happens if I don’t get my PCR test result before my return flight to Canada?
- What should I do if I test positive for COVID-19?
- What COVID-19 tests are acceptable for entry into Canada?
- What is the definition of a fully vaccinated passenger?
- Do I need to quarantine when I arrive into Canada?
- Do I need to take a COVID-19 test upon arrival into Canada?
- How can I check if I was seated close to someone on my flight who tested positive for COVID-19
- Am I required to purchase local health insurance for the country I am visiting?
- Are there any travel restrictions within the country I am visiting?