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  1. Aer Lingus
  2. Getting Ready For Your Trip
  3. General Updates

General Updates

  • How do I submit a post-travel complaint or feedback?
  • Is data charged while using the Sunwing mobile app?
  • Is Wi-Fi required to use the app?
  • Is there a cost to download the app?
  • How do I register a booking in the app?
  • I have travel vouchers from a previous booking that are about to expire. Can I request an extension?
  • In the event of a complaint or illness or incident at a Sunwing resort, what steps does the company take to investigate the situation?
  • What can my Destination Representative help me with?
  • In case of a medical issue prior to travel, does Sunwing offer cancellation protection?
  • What travel documentation do I require to travel?
  • I booked the Sunwing Premium Package but never received my vouchers. Where are they?
  • Where do I find my tickets?
  • If I find a better price elsewhere, will Sunwing match it?
  • How does Sunwing determine its pricing?
  • Are special requests guaranteed?
  • How do I book a group vacation?
  • Why isn't my closest airport featured in your promotions?
  • Why do I not receive an immediate answer to a flight delay question?
  • Why is my flight delayed?
  • Where can I find more information about Sunwing Airlines?
  • How do I make a connecting flight reservation?
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